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Terms and Conditions

PLEASE READ THE ENTIRE PAGE – CALL US IN CASE YOU ARE UNSURE OF ANY TERMS MENTIONED ON THIS PAGE

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1. DEFINITIONS

1.1 In these terms and conditions, “we” and “us” means 1stNet Marketing.

1.2 “User” means a visitor to the 1stNet Marketing websites.

2. DISCLAIMER

2.1 We regularly update the website and often include statistics and information on the direct marketing industry. We use all reasonable endeavours to ensure the data on its website is accurate and up to date, and where necessary will correct any errors or omissions as soon as practicable. However, we give no guarantee of the accuracy and currency of the information provided on the website. Nor do we accept liability for any errors or omissions on the website, or the outcome of the use of such information.

2.2 In no event shall we be liable for any loss of profit, revenue, goodwill, opportunity, business or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the website, save where such liability cannot be excluded by law.

2.3 We do not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology.

3. INTELLECTUAL PROPERTY/COPYRIGHT

3.1 The copyright in the material contained in the 1stNet Marketing website, including design, text, testimonials, graphics, code and software, belongs to us. All rights are reserved. None of the material may be reproduced or redistributed without the prior written permission from 1stNet Marketing.

3.2 Users interested in copying any information contained in the website should contact us to obtain authorisation.

4. FORMATION OF A CONTRACT

4.1 No contract will exist between a user of the 1stNet Marketing website and 1stNet Marketing for the supply of any goods or services unless and until we have received a signed contract and payment for our services.

5. BUSINESS TRANSITIONS

5.1 In the event that 1stNet Marketing goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, is part of the assets transferred.

If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

TERMS & CONDITIONS FOR SURVEY LEADS & PRODUCT PURCHASE

This part is intended to give clear information on survey leads purchase well as our terms & conditions of business. In the event of any queries or further information you may contact us for a full explanation via email at info@1stnetmarketing.co.uk

Payment for products and services must be made at the time of placing an order as shown on our order page unless an alternative arrangement has been approved in advance by an authorised representative of 1stNet Marketing. Payments by debit and credit card will show on card statements as paid to 1stNet.

Occasionally we may agree at our sole discretion to open a credit account for approved customers and businesses. In every case, this will be conditional upon the satisfactory completion of an account application and the provision of suitable references should we decide to request them. We may use the services of a Credit Reference Agency to assist us in determining whether or not to approve an application, who may record details of the search.

If we decide not to open an account in any individual case we may decline to give a reason for that decision. Any such decision does not necessarily reflect on the applicant, and may just as easily be due to circumstances affecting 1stNet Marketing or conditions in the market vertical that the applicant operates in at the time of application.

Payments for products and services supplied against an approved account must be made STRICTLY within 7 days from the date of invoice unless otherwise agreed in writing. We reserve the right to add Interest charges to any account where payment is made later than 30 days, and to apply an administration charge on each occasion it becomes necessary to review an overdue account. If it becomes necessary to appoint a third party Debt Collection Agency or to initiate Court Action to recover monies due all costs involved will be met by the purchaser.

We may suspend or terminate any account, credit or non-credit at our discretion. Once an account has been suspended or terminated any orders or work in progress will also be suspended until such time as the account is reinstated. Following the suspension of a credit or revenue share account, 1stNet Marketing may require a bond or deposit before the transfer of leads commences.

All Survey Leads and Products remain the property of 1stNet Marketing until paid for in full.

DELIVERY POLICY

We will do our best to deliver the leads as soon as possible after an order has been accepted.

Products Delivery time: If you place the order on Monday, Tuesday, Wednesday & Thursday before 2pm, you will receive your parcel the next working day. If you place the order on Friday after 2pm, or on Saturday or Sunday, you will receive your parcel on Tuesday. 48 hour delivery will apply within Northern Ireland and the Republic of Ireland. There is an extra charge of £8.00 for Saturday delivery.

Order cancellation: If you place your order and wish to cancel it please do so within 30 minutes after you paid for your order.

If you cancel it later, we cannot guarantee that the order will not be sent.

If you wish to add any products to your order, you can do so within 15 minutes of placing your order.

It will not be possible to add products to your order after 15 minutes, as the order will be sent to other departments.

We use DPD to deliver our products, please visit www.dpd.co.uk for further information.

However, we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In the event that such a delay becomes likely, we will inform you as soon as possible.

Our terms take precedence over any conflicting terms of individuals or organisations purchasing our products and services. We do not accept any orders where the purchaser requires their own terms to take precedence.

No contract exists between us for the sale of any survey leads and products until we have received and accepted your order and (with the exception of approved accounts) payment in full in cleared funds.

Once we have accepted your order and payment if applicable, there is a binding legal contract between us. For clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order. It is at this point that a legal contract is created and any such contract is subject to the Terms and Conditions outlined in this document.

Invoices and confirmations are automatically sent via Email to the address given when you place your order. We do not normally post invoices or other documents. We may change these terms of sale without notice in relation to future sales. However, our current terms will always be available for reference on this site and a copy will be made available via email on request.

REFUND & COMPLAINTS POLICY

We do not offer a refund unless a cancellation is requested within 30 minutes of placing an order. We shall replace incorrect goods delivered and shall not be responsible for additional delivery charges. At 1stNet Marketing, we try very hard to ensure that you will have no cause for complaint about the leads or goods supplied by 1stNet Marketing and My Sales Team.

It is possible that at some time a mistake may be made. In the unlikely event of this happening it is our stated intention to address the problem directly, and replace the disputed lead or goods. We shall offer voice recording to substantiate validation of the lead; we may offer to replace the disputed lead at our discretion.

If you ever have cause for complaint you can contact us via telephone or email, in order to resolve the problem. You can use any of the contact details published on this site, but to ensure an efficient response we recommend you email n.vadgama@1stnetmarketing.co.uk in the first instance.

6. STATUTORY RIGHTS

6.1 These terms and conditions do not affect a user’s statutory rights.

7. JURISDICTION

7.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales and any disputes are to be decided only by the courts of England and Wales.