Tradeshow Follow-Ups
OVERVIEW
To optimize trade exhibit final results, several knowledgeable organizations make use of the expertise of a professional outbound telemarketing centre like 1stNet Marketing for making customised telephone contact with prospective customers and consumers pre and post a trade show.
At times staff resources are limited; 1stNet Marketing could be a beneficial support system for accomplishing targets. Prior to a trade show, skilled phone callers can boost the reach of your salesforce by specifically getting in touch with customers and welcoming them to drop by your exhibition stand.
Following the event, trade show follow-up contact can be managed by our telemarketers by way of thanking visitors for visiting your presentation area and also to confirm the requirements to invest or have an intention to invest, we forward this information to your sales personnel.
We are able to organise phone call transfers to the in-house product sales division for prospective customers who’re processed as possible buyers. Our skilled outbound telemarketing team provide a full-range of solutions including call technique advancement, script composing, database verification and detailed reporting.
TELEMARKETING AGENT SELECTING AND COACHING
Searching for a telemarketing company that values its agents as being the greatest distinctive marketing resource? We take into account the calibre of each and every agent at screening process, choosing and coaching is vital simply because they’re the individuals who are going to have immediate interaction with your customers.
We ensure that our agents are proficient in English language and/or multilingual vocabulary depending on your trade show follow-up requirements. We also pay particular attention to degree of coaching in contact management manners.
QUALITY CONTROL SYSTEMS
We consider internal quality control at our call centre as an essential service. Each call is recorded for level of quality evaluation. You have access to listen to randomly selected telephone calls whenever to make certain we are achieving objectives and delivering the script as structured. 1stNet delivers day-to-day reporting of prospective client contact level, data confirmation changes, and live transfer of hot prospect calls.
GETTING STARTED
We allocate a team once you have signed a contract with a 1stNet Marketing for your trade show follow-up, we need to work together to develop and test a call strategy and script that meets your needs. Provide your contact list with a clean, up-to-date customer data file in Microsoft Excel format, we then upload on predictive diallers from which the team makes the calls. Our call centre agents can help verify your data and update your client records, if necessary.
For leads generated at your trade show booth, have your strategy and approved script ready before the show begins. Immediately following the event, send your lead file to the team so personalized calls can begin the next business day. Industry experts say that companies utilizing call centres to assist with trade show follow-up are seeing as much as a 50 percentage increase in after-show sales compared to organizations trying to handle phone follow-up with an in-house sales force.
OUR SERVICES
Getting qualified all of your leads, we have an interaction with your sales team to formulate and test out a phone call technique and script which will ensure that the qualified prospects have fulfilled your distinctive recommendations prior to we sending them back to your sales force.
Coordinating meetings and dialogue phone calls, once a lead is qualified, only then do we set up a meeting or conference call between your prospect client and a member of your sales force.
Offering extensive reporting – These records will help you to know exactly where each and every tradeshow lead holds and which exhibitions are well worth participating in in the foreseeable future.
Most companies can come from the trade shows with more leads than they are able to manage. This ends up with dropped sales chances. Your product sales leads are the strategy to making certain you get the very best return on your investment with your tradeshows or seminars.
Our expert telemarketing team provides an extensive range of solutions including call technique advancement, script composing, information affirmation and reporting style.
Our tradeshow and seminar outbound telemarketing assists companies:
»»» Improve trade show presence with contact prospects prior to tradeshows or seminars.
»»» Efficiently use trade show leads to obtain new sales deals.
»»» Attempt to fill up each and every seat within your subsequent seminars.
