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Inbound Calls

INBOUND TELEMARKETING SERVICES UK:

1stNet Inbound Call Services assist your clients in placing orders together with the necessary information. Most often, consumers really feel awkward with putting in an order by way of correspondence or electronic mail. With inbound call services, they are able to speak with a live individual and give the required specs at the same time.

 

INBOUND CALLS – 24 X 7 CONTACT:

With numerous businesses that function every single day 24/7, it demands that we support software applications, hardware types and major processors. Our call centre support includes telephone training with automatic deployment and management of customised scripts. It also involves help with software applications and other business training.

 

INBOUND OPERATORS ARE FULLY TRAINED:

1stNet Inbound team regards your business as ours and this is where you get a strategic associate company. 1stNet Call Centre Services incorporate it all different software and technical support that is required to provide an excellent service. 1stNet Call Centre support includes supply order assistance and full telephone training.

 

EQUIPPED WITH THE LATEST TECHNOLOGY:

1stNet Call Centre processes thousands of calls daily and provides specific reports as required or requested by our clients. We transfer data securely and allow our customers to access our secure servers via login details.

 

DISASTER CONTROL SERVICES:

Call centre disaster may happen without a warning, however, we are here to help and can take over the issue within 24 hours. We can also take care of your over the flow of calls. The 1stNet team acts swiftly to shift your process and provides technical assistance. We do provide the latest technology for credit or debit card verification information online, and quickly verify a credit card number and account for accuracy.

 

CALLS ALWAYS ANSWERED PROMPTLY

Companies drop business through missed or unanswered calls and assist their competition inadvertently. Visitors or prospects on your site are going to start searching at another site until they achieve their mission. Now you cannot afford to miss a single phone call, competition is at its supreme, let 1stNet Inbound take action to prevent loss of business.

 

INBOUND TELEMARKETING SERVICES INCLUDES

»»» 24 x 7 x 365

»»» ORDER TAKING

»»» LIVE TELEPHONE OPERATORS

»»» CUSTOMERS SERVICES

»»» AFTER HOURS/OVERFLOW

»»» UP-SELLING / CROSS-SELLING

»»» DIRECT RESPONSE FOR NATIONAL & CABLE INFOMERCIALS

»»» DIRECT RESPONSE FOR NATIONAL & LOCAL RADIO COMMERCIALS

»»» DIRECT RESPONSE FOR WEB SITE

»»» DIRECT RESPONSE FOR NATIONAL & CABLE TELEVISION COMMERCIALS

»»» DIRECT RESPONSE FOR PRINT ADS AND ALL OTHER MEDIA

»»» INTERNET SALES ORDER ENTRY

»»» INSURANCE CLAIMS TROUBLESHOOTING FOR PRODUCTS AND SERVICES

»»» DEALER LOCATOR SERVICE

»»» SEMINAR REGISTRATION

»»» VIRTUAL OFFICE SERVICE

»»» TAKING CREDIT CARD ORDERS / PAYMENTS

»»» INQUIRY SERVICE

»»» DISASTER & OUTAGE COVERAGE

»»» CATALOGUE ORDER TAKING

»»» LEAD GENERATION/QUALIFICATION

»»» DATABASE MANAGEMENT

Please call us on 0843 289 3970 or write to info@1stnetmarketing.co.uk for information about 1stNet Marketing services, brochure or discussion.